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Original topic:

Apps not opening

(Topic created on: 3/23/21 12:46 PM)
usersa3h3FknkL
Constellation
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Tablets

All of a sudden when I click on some app like Amazon  and a few others,  the app  opens and then  quickly  closes.  This just started ha

6 Replies
usamartinez
Cosmic Ray
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Tablets
Same with me, I open any app and it only shows the storage part.
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Solution
MMMH2O
Astronaut
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Tablets
go into settings. look at the app Android
System Webview. it needs to be updated to March 22nd version.

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dodgethis
Astronaut
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Tablets

This fixed it for me.  Thank you!!!

Note - didn't work when I tried to update from settings, but I went into Play Store  update was waiting there even though I had clicked update in settings menu & it appeared to update then.  Updating from the Play Store fixed it for me. 

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Claylass
Astronaut
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Tablets
Same
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ruthp
Astronaut
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Tablets
mine too. it's really annoying :pouting_face:
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SamsungJam
Samsung Moderator
Samsung Moderator
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Tablets

The issue with apps crashing has been confirmed to be able to be corrected by uninstalling updates to the Android System WebView feature. If you do not have the option to uninstall updates on Android System WebView, please try uninstalling the app from the Play Store using the following link.

https://play.google.com/store/apps/details?id=com.google.android.webview

Please let me know if you have no options to uninstall. We have seen cases of needing to uninstall updates to Google Chrome on devices as well as Chrome received an update on the same day. If you continue to experience issues, please send your model and serial numbers to this PM Link. http://bit.ly/2ihPL97


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