‎08-12-2023 11:09 AM (Last edited ‎08-15-2023 02:28 PM by Samsung_Stephanie ) in
I made a mistake and locked my new S 9+ and need to do a Factory Reset.
How do I do that?
Solved! Go to Solution.
‎08-16-2023 03:49 PM in
It worked. Thank you. I will have to right thos down if I do that again by mistake.
‎08-16-2023 03:24 PM in
I have the remote turn off. That was the first thing Samsung support asked me to do.
‎08-16-2023 03:27 PM (Last edited ‎08-16-2023 03:29 PM ) in
That is what i am doing now. Right now the tablet is at 78% power. Taking for ever to get to zero. I was at 100% on Saturday 12 August and today as i write this it August 16.
‎08-16-2023 03:35 PM in
Can do and will.
‎08-16-2023 03:47 PM (Last edited ‎08-22-2023 01:15 PM by Samsung_Stephanie ) in
I plugged the tablet into my PC and did the step and it worked. Need to write that down if it does that again.
