Original topic:

Gaming Hub Mission Progress Not Updating

(Topic created: 3 weeks ago)
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angelicsilouette
Asteroid
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Tablets

I have both a tablet and a phone and the Samsung Gaming Hub stopped registering that I'm playing my games on both. I cleared the data and cache on both then it started working again on the phone but the tablet still has none of my missions progressing. Is anyone else having this issue? Any fixes?

6 Replies
LongHiker
Galactic Samsung Care Ambassador
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Tablets

@angelicsilouette Are you logged in on the gaming hub on both? 

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angelicsilouette
Asteroid
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Tablets

I'm signed in with a different account on each.

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LongHiker
Galactic Samsung Care Ambassador
Options
Tablets

@angelicsilouette That would prevent the progress of one to be updated on the other. 

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angelicsilouette
Asteroid
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Tablets

I don't need the 2 devices to sync together. They are 2 devices with 2 different accounts. Neither was progressing. After clearing the data and cache, the phone account started progressing again but the tablet account still isn't. I wasn't sure if there was something more I could do for the tablet or if it's possibly an issue everyone is having. 

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Gucci4
Asteroid
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Tablets
I have a question about Dice Dreams and wondering if you can assist me with the issue.
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LongHiker
Galactic Samsung Care Ambassador
Options
Tablets

@Gucci4 You would need to reach out to the developers of that game for help. 

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