Aliaman
Astronaut
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3 weeks ago
(Last edited
2 weeks ago
by
Samsung_Stephan
Hello,
I just purchased a Galaxy Tab A9 today. Unfortunately, it's not charging for the first time, even though I've tried these things:
* Different chargers: 65W, 35W, 25W
* Charging with OEM cable
* Charging from Chromebook: No charging or USB connection detected
Can you please provide troubleshooting advice?
2 Replies
LongHiker
Legendary Samsung Care Ambassador
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3 weeks ago in
Tablets@Aliaman I would return it for a refund or exchange for another device.
ArtDesk
Supernova
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2 weeks ago in
Tablets
It should charge. Take it back and get it replaced.