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Asteroid

My galaxy book cannot turn on

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My galaxy book showed low battery. Then I charged it and kept using it. Suddenly it switched off. The blue light blinked. I kept charging it for more than ten hours. But the blue light keeps blinking and I cannot turn on the book. I have tried many times. How can I turn on it?

1 SOLUTION

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Halo

Re: My galaxy book cannot turn on

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Sorry for my mistaken please give this a try

 

Press and hold the Volume down button and Power button at the same time for about 10 seconds.

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23 REPLIES 23
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Halo

Re: My galaxy book cannot turn on

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Press and hold power button

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Asteroid

Re: My galaxy book cannot turn on

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I have done that for many times but still cannot switch it on.

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Halo

Re: My galaxy book cannot turn on

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Unplug cable >  remove battery > plug cable back in and try to turn it on

 

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Asteroid

Re: My galaxy book cannot turn on

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Battery is installed internally in galaxy book. I cannot remove it...

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Halo

Re: My galaxy book cannot turn on

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Sorry for my mistaken please give this a try

 

Press and hold the Volume down button and Power button at the same time for about 10 seconds.

View solution in original post

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Asteroid

Re: My galaxy book cannot turn on

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It works. Million thanks!!!!!!!!

 

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Constellation

Re: My galaxy book cannot turn on

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I'm having this issue also, but I can't get the computer to start. Also, when the device is plugged in the led blinks red.....ugh....

Any help would be greatly appreciated!

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Samsung Moderator
Samsung Moderator

Re: My galaxy book cannot turn on

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What is your full model code?







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Constellation

Re: My galaxy book cannot turn on

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I'm having the same exact issue. Did you figure it out yet? Any help would be appreciated!

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