Original topic:

Not receiving password reset message on my Samsung tablet

(Topic created: 3 weeks ago)
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Steven Riggs
Constellation
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Tablets

Not getting the message to reset password on new Samsung tablet. 

3 Replies
CasualMember
Comet
Options
Tablets
Is it linked to your Samsung Account? If it's not linked, it will not send password reset notifications.
Giled
Constellation
Options
Tablets
I put in my new password but did not have an old one so it will not take it
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kimberleigh
Comet
Options
Tablets
Is it linked to your phone number ?
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