Original topic:

Not receiving password reset message on my Samsung tablet

(Topic created: 11-02-2024 11:23 AM)
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Steven Riggs
Constellation
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Tablets

Not getting the message to reset password on new Samsung tablet. 

4 Replies
CasualMember
Comet
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Tablets
Is it linked to your Samsung Account? If it's not linked, it will not send password reset notifications.
Giled
Constellation
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Tablets
I put in my new password but did not have an old one so it will not take it
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kimberleigh
Comet
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Tablets
Is it linked to your phone number ?
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Krusher
Constellation
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Tablets
Can I get help. Have to send a phone back but I can't get to the reset and it won't take my password. Even though I did what they said and change the password about 8 times
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