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‎05-25-2021 02:51 AM in
TabletsMy Samsung Chromebook plus v2 worked fine for 5 months and one day suddenly battery died and it wont charge despite using multiple chargers and doing hard reset etc.
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‎05-25-2021 04:24 AM in
TabletsI'm sorry to hear this, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01110727/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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‎05-25-2021 04:24 AM in
TabletsI'm sorry to hear this, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01110727/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.