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Original topic:

Tab A8 mic not working on zoom or messenger video calls

(Topic created: 06-08-2021 11:24 AM)
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user8wo5fLkKDr
Asteroid
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hi folks

Having previously worked fine suddenly no one can hear me in a zoom or messenger call.  I've checked all the obvious settings and i wasn't muted.  The mic is working in all other scenarios - recording videos, making a voice call via messenger - but not on either of the video calls.

Can anyone help?

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userBoJuahqOFk
Asteroid
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I have the same problem as well 

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Anonymous
Not applicable
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Model Number: SM-T290

Android Version: 10 (One UI Core 2.1)

Software Build #: QP1A.190711.020.T290XXU2BUE1

Zoom Version: 5.6.6.2076

MS teams Version: 1416/1.0.0.2021055001

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usernM7r5A6elF
Constellation
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Samung Tab A 2019

Model Number:SM-T290

Android Version:10

Software Build #QP1A.190711.020.T290XXU3BUE1

Messenger Version: 315.0.0.13.119

 

I updated my tablet and my video & voice call all failed. Later that day I used my mother tab A (same model) without the update and my mother's tablet worked fine !

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user67YBU9iOip
Cosmic Ray
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Samsung Tab A 2019

Model Number:  SM-T290

Android Version: 10

Software Build #:  QP1A.190711.020.T290XXU3BUE1

Google Voice Version:  2021.05.03.372153895

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user9Z453qTMCJ
Asteroid
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