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06-03-2021 09:05 AM in
Tabletshi folks
Having previously worked fine suddenly no one can hear me in a zoom or messenger call. I've checked all the obvious settings and i wasn't muted. The mic is working in all other scenarios - recording videos, making a voice call via messenger - but not on either of the video calls.
Can anyone help?
Solved! Go to Solution.
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06-10-2021 05:35 PM in
TabletsCome on samsung you are costing a lot of people a lot of money.
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06-11-2021 02:22 AM in
TabletsToday there(juni 11) there is an update for my tab (SM-T290) after installing the mic problem was solved. internal and external (headset) mic are working in zoon en teams ect.
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06-11-2021 05:21 AM in
TabletsHeads-up, it looks like there's an update out that solves this problem. Depending on your settings you may need to manually download/install it rather than wait for your tablet to pick it up automatically. (Settings>>Software Update>>Download and Install)
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06-11-2021 06:50 AM in
TabletsThis also solved the problem for me. I went to System updates and installed it and it totally fixed the problem for me on all 3 of my kids tablets.
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06-11-2021 09:24 PM (Last edited 06-12-2021 04:10 AM ) in
TabletsWhat is the update? Any details about the patch? I tried multiple times but not getting any new update. The Tab has April 1 patch and keeps saying that it the latest one.
Is this possible that the update is available only is some countries? It seems the patch is not yet available in India.
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06-19-2021 05:28 AM in
TabletsReceived an update for India on 18-June. Solved the problem.
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06-11-2021 10:04 PM in
TabletsCan't find the update under Settings>>Software Update>>Download and Install. Is it download automatically????
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06-11-2021 07:08 AM in
Tablets- Thanks for heads up. Not sure why Samsung didn’t advise this... Did the manual install on our three Pads and it solved the problem.
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06-13-2021 03:01 PM in
TabletsI looked at the 11th no update
12th no update
13th no update
this update that they say fixes the problem is not appearing no matter how much I do to search for a new update
do you have a forecast when this update will come out for brazil?
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08-18-2022 11:13 PM (Last edited 08-18-2022 11:13 PM ) in
TabletsI am having this same problem right now.