Having previously worked fine suddenly no one can hear me in a zoom or messenger call. I've checked all the obvious settings and i wasn't muted. The mic is working in all other scenarios - recording videos, making a voice call via messenger - but not on either of the video calls.
Can anyone help?
Solved! Go to Solution.
Model Number: SM-T290
Android Version: 10 (One UI Core 2.1)
Software Build #: QP1A.190711.020.T290XXU2BUE1
Zoom Version: 220.127.116.116
MS teams Version: 1416/18.104.22.1681055001
Samung Tab A 2019
Software Build #QP1A.190711.020.T290XXU3BUE1
Messenger Version: 322.214.171.124.119
I updated my tablet and my video & voice call all failed. Later that day I used my mother tab A (same model) without the update and my mother's tablet worked fine !
Same problem here. Internal mic only working local (recorder) but not for zoom ect. External mic (headset) is not working at all
Tab 8 2019
android 10 (update juni 2021)
Come on Samsung this is taking far too long to put right and you've cost us money. I started this thread days ago and there are so many people affected. Like I said at the beginning and everyone else has reiterated it was your update that messed everything up. Please fix it.
Galaxy Tab A8 2019
Model Number: SM-T290
Software Build #:QP1A.190711.020.T290XXU3BUE1
I have 3 Tab A (2019) for the wife and kids. All 3 experiencing the exact same issue only after upgrading to the latest security patch.
The Mic no longer works in 'communications' apps (Google Meet, Skype, Zoom, etc...).
According to a Reddit thread, this isn't unique to me.
I've confirmed it's absolutely the patch that causes this as I didn't upgrade 1 tablet. I tested Meet and Zoom on that tablet and it worked just fine. I upgraded it and then those apps no longer worked (the microphone doesn't work in those apps).
I've tried the obvious things- making sure the app permissions allow it to use the mic, restarting, making sure the apps are up to date, resetting the tablet's data, etc... But the culprit seems to be that upgrade to T290XXU3BUE1/T2900XM3BUC1
Hello. Had this problem yesterday on 2 of our tablets. Fixed it by downgrading. Used ODIN software, samsung usb driver and firmware from 2020 (whatever could find). All found on the web for free. Do not have all links on me right now. Just Google it.