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Tab S10+ and Tab S10 Ultra Battery drains overnight

(Topic created: 10-12-2024 06:01 AM)
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PMM
Asteroid
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New Tab S10+ and Tab S10 Ultra battery drains from 100% to less than 10% overnight even in airplane mode and battery saver enabled. Battery usage shows no apps causing drain and tabs are on latest software. Have tried rebooting. Location is turned off as is AOD with all wireless off and battery saver on. Have owned every generation of Samsung tablet and never experienced this type of issue.

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JollyCello
Halo
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@PMM Have you tried performing a Diagnostic in the support section of the members app?

You might have a faulty battery.

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mundis
Constellation
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mundis
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LongHiker
Galactic Samsung Care Ambassador
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@PMM You may have a misbehaving app which is eating the battery. I haven't seen any problem with the battery on my Tab S10+. Have you checked Device care -> Battery to see which apps are reported to be using the battery? 

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PMM
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Thanks. That is the first thing I looked at. Device care shows two apps both with less than 2% battery drains and no screen on time overnight. So whatever is draining it's not shown in device care or the battery details screen.
Solution
JollyCello
Halo
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Tablets

@PMM Have you tried performing a Diagnostic in the support section of the members app?

You might have a faulty battery.