JUMP TO SOLUTION Solved

Original topic:

Tab S10+ and Tab S10 Ultra Battery drains overnight

(Topic created: 10-12-2024 06:01 AM)
584 Views
PMM
Asteroid
Options
Tablets
New Tab S10+ and Tab S10 Ultra battery drains from 100% to less than 10% overnight even in airplane mode and battery saver enabled. Battery usage shows no apps causing drain and tabs are on latest software. Have tried rebooting. Location is turned off as is AOD with all wireless off and battery saver on. Have owned every generation of Samsung tablet and never experienced this type of issue.
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
JollyCello
Cosmic Ray
Options
Tablets

@PMM Have you tried performing a Diagnostic in the support section of the members app?

You might have a faulty battery.

View solution in context

5 Replies
mundis
Constellation
Options
Tablets
Menu
0 Likes
Reply
mundis
Constellation
Options
Tablets
Main menu
0 Likes
Reply
LongHiker
Galactic Samsung Care Ambassador
Options
Tablets

@PMM You may have a misbehaving app which is eating the battery. I haven't seen any problem with the battery on my Tab S10+. Have you checked Device care -> Battery to see which apps are reported to be using the battery? 

0 Likes
Reply
PMM
Asteroid
Options
Tablets
Thanks. That is the first thing I looked at. Device care shows two apps both with less than 2% battery drains and no screen on time overnight. So whatever is draining it's not shown in device care or the battery details screen.
0 Likes
Reply
Solution
JollyCello
Cosmic Ray
Options
Tablets

@PMM Have you tried performing a Diagnostic in the support section of the members app?

You might have a faulty battery.