Tablet A8 issues

[Members_Cg8t5m0]

Folks,

Greetings and Thank You.

My A8 has Android 14 and connects with Windows Desktop/Laptops and Galaxy S21 and S23 without problems. Recognizes USB drives. However it does not recognize Verbatim Ext Portable SSD.

I am using the same cable to connect.

Battery can not be the issue I suppose because the Tablet has a battery of 7800mah whereas the phone is only4700mah

Done both Data reset and Factory reset of no avail.

Any ideas/advice.

Thanks again

SK

Ho

[carvet]

I bought a Tab A8 earlier this year and I absolutely hate it. Yes the screen looks good but it's VERY laggy to the point where I'm ready to just break it in half and call it a loss. I really miss my Tab S5E which was alot more responsive then this piece of **bleep**. Unfortunately I bricked that Tablet trying to install LineageOS on it. Does anyone else think this A8 tablet is a complete pile of e-waste **bleep**?

[neilth]

You created this post in someone else's thread and therefore will likely not receive any responses.

[neilth]

Do the phones successfully connect with this Verbatim SSD? Is the drive formated with a file system recognized by Android?

[Members_Cg8t5m0]

Yes .Have tried with ex FAT and NTFS. Tried every possible solution except using OTG Adaptor.

Any thoughts?

Thank You.

Best.

[realaud]

Maybe you actually need to use the OTG adapter.

[Members_Cg8t5m0]

Yes.The phones do connect.

Thanks.

[neilth]

Have you tried contacting Samsung or Verbatim tech support about this? There's no apparent reason why your A8 can't successfully connect with the Verbatim SSD. I just checked the tablet diagnostics in the Support area here in the Members app and there's a test there for USB connectivity which you should run with the Verbatim drive and again with a USB drive looking for what differences it detects. You can create an error report there too describing what you find. In addition, when an error report is submitted, a system log is copied and submitted along with your error report to Samsung tech support. Maybe they can figure out what's going on with the Verbatim drive. Good luck.