Hi there, I can certainly understand the frustration of not being able to turn the dryer chimes off. I did confirm on page 40 of the user manual (linked below) that the Drum Light button also controls the end of cycle alarm. If the Wi-Fi is being turned on/off, it is likely the Smart Control button is getting pressed also.
However, if you have verified that it is only the Drum Light button being pressed, and you are still having this issue, we would recommend service. You have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area. https://www.samsung.com/us/support/service/locations/
Hi there, I can certainly understand the frustration of not being able to turn the dryer chimes off. I did confirm on page 40 of the user manual (linked below) that the Drum Light button also controls the end of cycle alarm. If the Wi-Fi is being turned on/off, it is likely the Smart Control button is getting pressed also.
However, if you have verified that it is only the Drum Light button being pressed, and you are still having this issue, we would recommend service. You have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area. https://www.samsung.com/us/support/service/locations/
