I bought the SAMSUNG WW90T684DLH/S7 washing machine 8 months ago. The issue is that it makes a lot of noise when starting the spin cycle, as it needs to balance the laundry and puts strong pressure on the front door during slow centrifugation. I'm concerned that this could damage the door. Two servicemen have already inspected it, but couldn't determine the cause.
I'm wondering if anyone else has experienced similar issues. Additionally, I'd like to know if it's possible to request Samsung to allow me to exchange it for a different model, even with an additional payment.
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I've tried everything as you described, but the washing machine still makes noise. I'm sending you a short video, and please tell me if your washing machine does the same as mine (pay close attention to the washing machine's door)."
Thanks for reaching out. While you can try the advice given by @JBTechfanatic, please be aware that your model is an international model, and attempting troubleshooting steps meant for a US model may hinder your device. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area where your product was manufactured: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.