Original topic:

Washer won't start a cycle

(Topic created: Sunday)
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MeredithofSA
Constellation
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Washers and Dryers

The washer will turn on but will not start a cycle. It clicks the lock but then it does nothing. At one point it was giving me a U6 code and blinking the number 21. How do we reset this or clear this or get it to start?

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kimberleigh
Asteroid
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Washers and Dryers
Have you tried unplugging it for about 15 min ? Seems to be a type of reset on mine.
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LongHiker
Galactic Samsung Care Ambassador
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Washers and Dryers

@MeredithofSA I believe the error code 21 indicates a water pressure or water level issue.

The error code U6 looks like it means unbalanced load. 

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