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HELP. We have a noise-phobic dog! How do i get rid of the long sounds? View Post 
SamsungLarry
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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I just bought the new washer. It's missing the aqua pebble. How can I use top washer without it? If not suggested, how can I get an aqua... View Post 
SamsungStephanie
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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Hi All, New to Samsung Smartthings (but not to the smart home). I have just purchased a Washing Machine and a dryer from Samsung and I have... View Post
SamsungLarry
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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I have the a Samsung Washer (WA48H7400AW/A2) top loader and for the past months, no matter what I have tried, even doing the self clean every day,... View Post 
SamsungLarry
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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Washer Turns Itself Off - Model WF42H5600AP/A2 My washer will power on initially when I hit the power button, but the user interface display will... View Post 
SamsungTam
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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My washer was making a terrible rattle whenever it would spin out. It drove me nuts but then I saw there was a black plastic piece underneath that... View Post 
usergYVhg7NfWn
So as it turns out the guide saddle should have been removed during installation even though the ... View Post |
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Literally after every load this dryer smells like moldy steel. Like bad. Like my entire second floor where my laundry room is smells. I've... View Post 
SamsungJam
Oh no! Here's a link with some info on how to take care of any potential odors: Link. Hope this... View Post |
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Please help. Only had this washer for about 5 weeks. Flexwash 2 in 1 combo. Will only power on from top washer. No response lower washer. When top... View Post
SamsungJam
This is something that would require service. If you send us a private message with your model a... View Post |
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My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I... View Post 
userGtXsvD5nDY
the machine repeat spin & rinse cycle, when it still have 19 mins remaining. Model: wf42h5000aw/a... View Post |
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My activewash top load is making a grinding noise while spinning and spins unblanaced. Of course im out of warrenty and i've checked the... View Post 
usertPCNQ61go3
My unit is now experiencing this problem. Have any of these solutions actually worked? Is there i... View Post |
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We have a WF50R8500A washer and a DVE(G)50R8500 dryer. Is there anyway to turn the 30 second “your washer/dryer is done” song. It’s a tad... View Post
SamsungJam
You can turn if off on the washer by pressing "Super Speed" for 3 seconds. It can be turned off ... View Post |
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Hi! I'm trying to troubleshoot what may be wrong with my dryer. The dryer won't tumble and after about a minute of being on a burning smell... View Post
SamsungTam
You're very welcome! I do apologize for the inconvenience this has caused. Please send me a priva... View Post |
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We have this washer which is only controlled by a touch screen. We have hardly used this unit (we have 2) yet the LCD touch screen is completely... View Post
SamsungTam
Can you send me a private message with full model and serial number? I would love to look into th... View Post |
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Hi, I bought a WD90N64FOOW/FQ 9kg washer and dryer last May. A beautiful looking beast but alas, it started giving me a lock sounding clack sound.... View Post
SamsungStephanie
Thank you so much for reaching out! This forum is for the support of US products and customers. A... View Post |
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I placed an order for Washer and trying to add installation and haul away for extra cost, no agent is able to help me on that ? Nether Chat nor... View Post
SamsungStephanie
If the order was placed directly from Samsung.com I would recommend reaching out to our E-Commerc... View Post |
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Every load no matter what the size ends with a cycle of Spin, Fill, Spin and the code Ub or Ur. All loads are still soaking wet. We haven’t even... View Post 
userEuabUdh2vq
Did you have any luck getting this fixed? I'm having the same issue. Having that same problem no... View Post |
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Hey Folks, I have noticed that only on the steam setting that water leaks quite badly onto the floor. I never find water after a normal cycle and... View Post
SamsungLarry
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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We purchased a washer and dryer from a store that was closing. They were marked as demos or floor samples. We were told that they would not... View Post 
SamsungLou
If your units are labeled as "demo only, non functioning - not for sale", the unit cannot not be ... View Post |
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Washer model number Wf42h5200ap/a2 Hello, I have a front load inverter drive washer that the drum just moves a little bit then its like... View Post |
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Washer WA40J3000AW/AA not draining after rinse. Checked hoses and pump, no blockage. Stopped working Wednesday evening, I drained the water and... View Post
SamsungJam
If you provide a transaction number I would be more than happy to look into this for you. View Post |
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Our Samsung dryer is only two years old. When the drying cycle ends, it continues to spin without heat. (It is not on Wrinkle Prevent). The only... View Post 
userxp5LrUHeC7
I have the same problem. Samsung Dryer runs when door is closed but no heat. Model: DV393... View Post |
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After thoroughly cleaning and reattaching the ductwork, the "ductwork clogged" symbol won't go away. Keeps coming on towards the end... View Post 
user13vF9r8Oyi
Well, we really thought it was our clogged ductwork that was causing the clogged ligth on the dry... View Post |
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Our washer now takes two hours to run a permanent press cycle. It just seems to keep adding water draining and adding more water. Not sure... View Post
user0SMt4dUTUD
I have tried all these. Drain hose, pump filter, re levelled the washer, cleaned water inlets. Ha... View Post |
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Is there any way to take the "cooling" option off of these new dryers? I've tried every setting and cannot get it to go away.... View Post 
SamsungGill
To reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occu... View Post |
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Normally when my wash load is complete it will play the music and then the screen goes off. The last few washes it says 0 minutes left and remains... View Post |
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Out top loader was in the middle of a wash cycle when it started blinking and would not drain. It did not give an error message. We turned the... View Post 
user7p0ryjFp8M
Model No. WF42H5600AW/A2 Thew washer powers up but will not start. Was this problem subject t... View Post |
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My washer, whenever I put in a load of clothes, will sometimes randomly stop. I or somebody else will start it again or even start a new cycle. The... View Post
SamsungLarry
Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01203022/ If th... View Post |
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Should indicator lights flash during the entire cycle on dryer Model:DVE54R7200W ? View Post |
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