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We just purchased Samsung washer WF53BB8700ATUS (Bespoke 5.3 cu. ft. Ultra Capacity Front Load Washer) and love it. The only problem I see is,... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I definly can see how changing the defualkt settting can be super... View Post |
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Hi -Â During the spin cycle, our Samsung washer threw error code 9C8, or it could be 9CB. Â It's only 6 months old. Â Model # WA55A7700AV. I... View Post
Samsung_Moderator
Hey, Everyone! Although the reset does take away the error code, it does not address the reason for ... View Post |
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my dryer is a DVE50BG8300VA3 and the manual says to hold the drum light for 3 seconds. That turns wifi on and off and not the chime. View Post
Samsung_Moderator
Hi there, I can certainly understand the frustration of not being able to turn the dryer chimes off.... View Post |
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The tub on my 2 year old Top loading high efficiency washer makes a banging sound during agitation. Â View Post
Samsung_Moderator
Hi there, I can definitely understand the concern with hearing banging noises during the wash cycle.... View Post |
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My one year old washer stops at Spin cycle with Clean drain filter. I followed the video instructions and drained the filter and cleaned it twice.... View Post
Samsung_Moderator
Hi there, That definitely sounds frustrating to have your washer not completing spin cycles. It soun... View Post |
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My Samsung Dryer is not drying my clothes. I set the timer for the desired minutes and within five minutes the timer is on 1 minute and stops. View Post
Samsung_Moderator
Hi there, I can certainly understand the need for a fully functioning dryer. The good news is, this ... View Post |
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I have a DV50F9A6EVW/A2. iN THE PAST 6 MONTHS, it has gone through 4 heating elements. The last 2 have been within the last month. I have changed... View Post 
KennewickMan
They may use diagnostic devices that are only meant for their products, besides your standard ohm me... View Post |
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I'm trying to figure out, after going thru all the apparent levels of customer service (including "Email the CEO" - what a joke btw)... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration here. If you would like, you can always send a... View Post |
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We have a Samsung dryer and the electronic control display (that the knob is attached to) started flickering recently. It goes light, dark and... View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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I cant figure this thing out.as soon as it gets down to 12 min or less, it keeps changing the time and after 2 hours is still going. it seems... View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I can certainly understand the frustration wit... View Post |
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How can we disable or lower the volume on the WF45B6300A washer and DVE45B6300 dryer?  They are very loud.   ... View Post
Samsung_Moderator
Hi there, I definitely understand the reason why you would want to disable the sound for the washer ... View Post |
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My year and a half old washer no longer fills with water while running a normal load. The only time it works is if I run it in the diagnostic mode.... View Post
Samsung_Moderator
Hello, I understand you've stated the troubleshooting steps recommended has not resolved the water f... View Post |
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I came from a set of LG. So, this is something I thought it would be available with my Samsung.A custom user's preference cycle. My LG had... View Post
Samsung_Moderator
We actually do have some washers and dryers that have this feature 🙂 You would need to connect your... View Post |
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I' have just noticed that my washer works fine except for the final rinse cycle, it fills, pauses and empties, without agitating, and spins,... View Post
Samsung_Moderator
Hi there, I can definitely understand the frustration with your washer not finishing the cycle prope... View Post |
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I just bought samsung washer & dryer and the drum light has never worked View Post
Samsung_Moderator
Hi there, Thanks for reaching out about this. If you've confirmed that pressing the "Drum Light" but... View Post |
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i have a 6 mo old washer that has quit its a wa55a7700av. it is stuck at 1.07 remaining time. it will turn on and off but it wont start up and the... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand your concern with h... View Post |
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I bought this washer machine at end of last year and shipped around March this year, from Home Depot order number W878242138, after used for a... View Post
Samsung_Moderator
Hello there, I definitely understand the concern with the washer not cleaning your clothing properly... View Post |
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Recently got this washer and while it lets you disable the tune it plays at the end of the cycle, you can't seem to be able to silence all the... View Post
Samsung_Moderator
Hello and thank you for reaching out to the Community regarding the sounds for the washer and I unde... View Post |
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i bought Model DVER8500AV dryer 8 mths ago. when i was done drying a load, i would open the dryer door, remove clothes, and leave the door slightly... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your drum light not... View Post |
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DF60R8200DG Samsung Airdresser for over $1000 US Dollars is not inspiring confidence in Samsung Products. Almost exactly 1 Year and 1 Month into... View Post
Samsung_Moderator
The 1c1 error does indicate that the sensor isn't working properly anymore and it's recommended to h... View Post |
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Like many others on here Samsung bricked my washing machine for over a week due to a software update. I have a "smart" washing machine... View Post 
usereSoixTh6p8
Same model, same issue, still under warranty. We had a window of 8am - 12pm for repair tech this Mon... View Post |
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 I have a Samsung heat pump dryer. How do I turn the sounds on? I turned them off, it was accidental and I don’t know how I did it. The light... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. You are correct, pressing and holding the "Wri... View Post |
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After my delivery was made and washer and dryer installed my dryer would not heat up. We purchased a gas dryer to be converted to LP however no... View Post
Samsung_Moderator
Hi there, I definitely understand how frustrating it is to have a dryer that's not actually drying t... View Post |
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Samsung in their infinite wisdom sent out an update that broke my washing machine and made it where none of the buttons work except power. I've... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. No one wants to have a device where the but... View Post |
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So, my old dryer broke because it was too humid either inside or outside and water built up inside of it eventually leading to the dryer failing to... View Post
Samsung_Moderator
Hi there, We appreciate you asking about this. There are many things that could cause the build up o... View Post |
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I have a top loading washer that is 4 months old. It is not performing a rinse cycle. It does the washing part fine, spins, then puts about... View Post 
userP9iVbYiLWE
Hello. Original poster here again. Here's what I understand from the refund process I went through. ... View Post |
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Newer Samsung Top Load Washer WA50R5400AV/US Balance code-Â continue to get this error code on this expensive top load washer- when spinning the... View Post
Samsung_Moderator
Hi there, That definitely sounds very frustrating. You are correct that the UR error code indicates ... View Post |
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Samsung Electric Dryer Model # DV45K7600EW/A3. The bottom right hinge on the front dryer door has a visible static discharge spark every 10-20... View Post
Samsung_Moderator
Oh gosh! I'm glad that no one has been hurt! I'd like to have this looked into a bit further. Please... View Post |
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