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 Hi all,  I’ve had my Samsung 5+ AddWash washing machine for over a year now, but recently we’ve noticed it making a new, fairly... View Post 
Samsung_Moderator
Hi there! Thanks so much for asking about this. I definitely understand the concern with this new no... View Post |
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Control panel not working. The machine switches on but can't do any selections and still doesn't wash with the selection last used. View Post
Samsung_Moderator
Hi there! I completely understand your concern with your control panel not responding. I'm happy to ... View Post |
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Over the past decade, my husband and I have purchased many Samsung appliances, including multiple smartphones, a blu-ray player, a convection oven,... View Post
Samsung_Moderator
Hello, We appreciate you letting us know about this. We're sorry to hear that you've had such a diff... View Post |
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Hi, running into an issue with unresponsive screen. The lower right section stopped responding. I can't get into Settings/Light/Child lock... View Post
Samsung_Moderator
Hi there, I can definitely understand your concern with your washer not responding. To help with thi... View Post |
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My Samsung (I believe it’s my washer) is pulling threads in my sheets and clothes and causing lines in the fabric and on one pillow case it caused... View Post
Samsung_Moderator
Hi there, I can certainly understand the concern and frustration with this happening. There are a fe... View Post |
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I love using the pre soak and the extra rinse options on my washer. Unfortunately the android smart things app doesn't allow you to set any of... View Post
Samsung_Moderator
Hi Jamie! I absolutely understand the annoyance with this particular limitation of the smart things ... View Post |
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Purchased just over 1 year ago, and it does not start. All lights and controls function as they should, but drum and heating element do not turn... View Post
Samsung_Moderator
Hi there! I definitely understand the need for a functioning dryer. It sounds like you've already ch... View Post |
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My washer is 4 months old, purchased from Samsung, brand new. My last 4 loads I have tried to complete seems to be having issues. It takes way... View Post
Samsung_Moderator
Hello there and thank you for reaching out to the Community regarding the washer. I recommend unplug... View Post |
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I've just bought a new dryer DVE55A7300E and matching washer to replace my 10-yr old set that was working wonderfully but getting rusted... View Post
Samsung_Moderator
Hi there! Thanks so much for asking. I checked the user manual for this model (linked below), and th... View Post |
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Dryer shuts off after a couple minutes and shows a HE code. I cleaned all the vents, & replaced the Heat Exchanger, Thermostat. It didn't... View Post 
useryI8ND2qgmp
And finally: Following SpringDingers advice, I ordered a new control board from PartsDr.com. That wa... View Post |
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I am unable to use my top washer. The error code LC1/LC1 comes on after about 10-15 min into the cycle, only when using the top washer, and my... View Post 
useriBTaPCCNID
Hello All, Samsung has come out with a superseded part for the top washer on the flex washing machin... View Post |
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Bought Washer in 2019, everything was working well until this past weekend.  Main Washer (front) stopped washing. I’ve tried a few recommendations... View Post
Samsung_Moderator
Hi there! I can certainly understand your concern with your washer not spinning. It sounds like you'... View Post |
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My Samsung front load washer was put in test mode and code AC4 appeared. Anybody know how to fix it? View Post 
NEEMAN_ZACCAI
https://all-errors.com/samsung-washer-error-codes/ It seems like this article after going over it wi... View Post |
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So my dryer was purchased as a used dryer but it’s not had any problems before this year. A few months ago it stopped heating so we replaced the... View Post
Samsung_Moderator
Hi there! I can definitely understand how frustrating it would be to have your dryer shutting off so... View Post |
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I have a Samsung WF219ANW/XAA 01 washer. There is a leak that appears to be coming from the filter area. I have cleaned out the filter and... View Post 
user3Yl8fHCqPX
I have a Samsung WF219ANW/XAA 01 washer. There was a leak that was coming from the filter area. I cl... View Post |
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My family will never purchase a dryer or any other product from Samsung again. They are the cheapest for a reason = Low Quality, Garbage... View Post
Samsung_Moderator
Yes, we absolutely do have washer and dryer sets for purchase and I would encourage you to review th... View Post |
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I purchased a brand new Samsung washer and dryer from lowes in February and one or both are destroying my fabrics. Threads are being pulled from my... View Post 
Samsung_Moderator
Hi there! We're very sorry to hear you've had this experience, and would like to speak with you dire... View Post |
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My flex upper washer lid latch is sticking out and I cannot use until fixed. Please advise on how to fix this latch. Video and or pics would be... View Post 
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. Based on the information provided, we would re... View Post |
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Brand new purchase of a washer & dryer. Washer started up nicely. The dryer sounds like an airplane! As I write this message I've been on... View Post
Samsung_Moderator
Hi there! We're sorry to hear you've had such a difficult experience with this so far, and I'd like ... View Post |
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On this new dryer, there are various Options like EcoDry and AntiStatic. I know how to set them, but I would like my chosen setting to remain for... View Post 
userj84XDZMpxq
My new dryer says it learns what I do, and automatically changes its settings for me. But I don't se... View Post |
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I am loving the fact that I can check how much time my things i have left on the washer and dryer without having to go back upstairs to check the... View Post
Samsung_Moderator
That's so great to hear! Samsung is always thrilled to know our customers are loving their new produ... View Post |
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Purchased a Samsung washer and dryer along with a refrigerator that we will not name at this point. We canceled the insurance for the extended... View Post
Samsung_Moderator
Hello! I understand how this can cause some frustration with having issues with your warranty. If yo... View Post |
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I have a 2018 Samsung washer/dryer. Washer model WF45K6200AZ/A2.  As the wash cycle nears completion, it says maybe 12 minutes left. Come back in... View Post 
Samsung_Moderator
Hi there! I can definitely understand your frustration with your washer running continuously. You me... View Post |
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Every time we run a load the vent blockage light comes on within 5 minutes of starting the load. I run a vent blockage test and it comes back no... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern about the vent blockage light being on. Since you... View Post |
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These days’ households cannot find the right help you wash and clean clothes. So technology has come to the rescue of many homes in the form of... View Post
Samsung_Moderator
Hi there! Thanks so much for sharing your insightful feedback about this washer. We're thrilled to h... View Post |
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My washer won't unlocked View Post
Samsung_Moderator
Thanks for reaching out about this! I can definitely understand the need to get your washer door unl... View Post |
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Dear Sir I have a Samsung Eco Bubble 8kg. When i put it through a daily wash it does not finish and stays on approximately 1-46 left to go and... View Post
Samsung_Moderator
Hello, I definitely understand the concern about your washer running continuously, and I'm happy to ... View Post |
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Help! Right towards the end of my cycle my washer made a loud bang sound. When I opened the door (front loader) some smoke rolled out of... View Post
Samsung_Moderator
Hello, Thank you so much for reaching out about this. I can definitely understand the concern with t... View Post |
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