Washers and Dryers

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Front Loader Staining Clothes

Posted by 08-16-2023 06:16 PM in Washers and Dryers

Hello everyone! I’ve been having trouble for about six months with clothes coming out of my washing machine with grey stains on them that I... View Post

08-17-2023 01:49 PM

Hello there! We're so sorry to hear about this situation with your washer, and definitely understand... View Post

Dryer function controls in SmartThings app

Posted by 08-17-2023 07:50 AM in Washers and Dryers

We just got this dryer and I connected to it but in the app it only says now only monitor functions available. Why is it somthing I did in the app... View Post

08-17-2023 09:04 AM

Your welcome please tap the 3 dot menu next to my previous comment and tap Accepted Solution to help... View Post

Washer making noise when spinning

Posted by 03-24-2021 04:33 AM in Washers and Dryers

Samsung direct drive washing machine is making noise when spinning View Post

08-12-2023 04:39 PM

It's a long video, but if you go to about 4 min 35 secs you'll start hearing the noise, then at 10 m... View Post

Performing self clean, adding bleach to main compartment, it never fills to max

Posted by 08-09-2023 09:28 PM in Washers and Dryers

On my WW22K6800AW/A2, I'm performing the self clean, and it says to add liquid bleach to the main compartment, where detergent normally goes. I... View Post

08-10-2023 02:58 PM

Hello there. I definitely understand your questions regarding the self clean of the washer, and it w... View Post

Flex Wash upper door latch tab

Posted by 07-29-2023 11:48 AM in Washers and Dryers

I have a Flex Wash machine that’s probably 5 or so years old (model WV60M9900AV) and the plastic tab that clicks in and locks the inner upper door... View Post

08-10-2023 09:36 AM

Hello and thank you for reaching out to the Samsung Community regarding the door latch. It is recomm... View Post

Missing Parts on WF46BG6500AV and WE402NV pedestal

Posted by 08-08-2023 12:10 PM in Washers and Dryers

I purchased a washer and matching pedestal, and the metal brackets that connect the washer feet into the pedestal are missing from the packaging.... View Post

08-09-2023 01:59 PM

You should be able to get them here https://samsungparts.com/collections/pedestal View Post

Trying to get my top load washer replaced and this is terrible customer service!

Posted by 08-04-2023 06:58 AM in Washers and Dryers

I have submitted a complaint on July 13th the day after my washing machine exploded, causing damage to my laundry room and my dryer. The washer is... View Post

08-04-2023 10:47 AM

Hello. I can definitely see how this would be concerning! I hope everyone is okay, and I sincerely a... View Post

Dryer tripping breaker

Posted by 08-01-2023 07:13 PM in Washers and Dryers

Need to know why my Samsung moisture sensor dryer. Keeps tripping the breaker it just started doing this recently. View Post

08-03-2023 01:31 PM

Hi there, that is definitely a concern for the breaker to trip while using the dryer, and it will be... View Post

Returned an electric dryer and still no refund!!!!!!

Posted by 08-02-2023 07:36 AM in Washers and Dryers

I returned an electric dryer back to Samsung unopened and it's been over 10 days and no refund. I keep calling customer service and they all... View Post

08-03-2023 06:56 AM

Hello, There! I'm so sorry to see this and I can definitely understand the frustration! The best tea... View Post

Smart Dryer Won't Connect to SmartThings

Posted by 08-02-2023 05:41 AM in Washers and Dryers

The owner's manual for my new dryer says to connect it to the Samsung Smart washer dryer app. I followed the directions and it won't... View Post

08-02-2023 09:35 AM

Honestly once you get it down you are going to love it when I first put a smart washer and dryer in ... View Post

Top load washer won't stop filling with water

Posted by 07-11-2023 09:42 PM in Washers and Dryers

The water of out of rinse spout sometimes won't shut off even with power off and sometimes it does shut off. It's a hit or miss...help... View Post

07-27-2023 09:49 PM

Update -- he did get it fixed in the end, with the replacement of the water-level pressure switch. I... View Post

Liquid detergent container for my Samsung model ww22k6800aw/a2

Posted by 07-25-2023 05:20 AM in Washers and Dryers

Hi, I just bought my neighbors washing machine listed above and it's missing the liquid detergent container (insert). I am using tide pods... View Post

07-25-2023 07:21 AM

Hello there, I am happy you've decided to join our Samsung family with the washer's purchase and wou... View Post

Liquid detergent guide

Posted by 07-19-2023 12:14 PM in Washers and Dryers

Home Depot installed my new washing machine model WW25B6900**. They did not install the liquid detergent guide and the bleach guide, but left it... View Post

07-20-2023 03:25 PM

Hello there. I am so sorry to hear they did not install the guides for the washer. It'll be my pleas... View Post

Dvg45b6300w control knob lights blinking

Posted by 07-17-2023 10:18 AM in Washers and Dryers

My new Samsung dryer control knob lights are blinking and no other button is working when I turn it on. The moment I press the start button, the... View Post

07-19-2023 09:09 AM

Hello there, and thank you for reaching out to the Community regarding the blinking lights on the dr... View Post

i want to turn the sound alarm on the wa45t3200aw

Posted by 07-11-2023 04:17 PM in Washers and Dryers

I want to turn the alarm sound on the wa45t3200 aw model washer. I don't have an alarm button on mine. View Post

07-16-2023 06:26 AM

Hi there, Thanks so much for asking about this. I apologize for any confusion, according to the user... View Post

Dryer rolling the clothes

Posted by 07-04-2023 10:41 AM in Washers and Dryers

How to stop dryer rolling curtains into a ball View Post

07-04-2023 11:07 AM

These help with keeping the clothes separated, help to dry a little faster and help reduce static View Post

Stacking Compatibility of Washer & Dryer

Posted by 06-26-2023 05:00 PM in Washers and Dryers

Hi, My washer broke so I'm on the market for a new one, but I have this dryer, Model #DV457EVGSGR/AA 01... View Post

07-02-2023 06:33 AM

Hi there, Thanks so much for asking about this. As long as both the washer and dryer are compatible ... View Post

Samsung wf45r6100aw tearing clothes

Posted by 07-01-2023 01:00 PM in Washers and Dryers

My 2 year old Model wf45r6100aw - has started tearing/pulling fabrics. View Post

07-01-2023 03:46 PM

Hello there! We're so sorry to hear about this situation with the tearing of your clothing, and defi... View Post

Dryer not starting dC error code

Posted by 06-29-2023 05:23 PM in Washers and Dryers

Hello, I hope some is able to help. I trying putting on the dryer and when it comes to press the start button it will not start. There is a code... View Post

06-29-2023 07:38 PM

The dryer door is not registered as shut so it won't heat. Check the door for any damage or anything... View Post

AirDresser Needs to be descaled message, producing no steam

Posted by 06-26-2023 07:18 AM in Washers and Dryers

About 8 months into ownership, we got a message that the unit needed to be descaled. We followed the manual and went through the process. The... View Post

06-28-2023 05:01 PM

I am so happy to hear the issue has been resolved and thank you for that helpful feedback. Continue ... View Post

Samsung DV350 dryer not completing cooling cycle

Posted by 06-10-2023 05:20 AM in Washers and Dryers

We have a DV350AEP/XAA dryer, S/N <HIDDEN>. It runs a complete drying cycle in manual timed or automatic mode but the heat never turns off... View Post

06-21-2023 02:11 PM

Saw a note from a customer on an appliance parts site about a dirty thermistor. That was it. You hav... View Post

Washer and dryer noise

Posted by 06-14-2023 02:47 PM in Washers and Dryers

I am sure I won’t get the answer I am looking for but here goes. I have the basic model washer and dryer it seems. It does not have the button... View Post

06-17-2023 12:14 PM

Thank you very much. I’ll have to take a look behind there and make sure to use a soldering iron. Ap... View Post

Samsung washer power issues

Posted by 06-09-2023 03:39 AM in Washers and Dryers

I have WF42H5000AW/A2 model washer from many years. Although i used it so often because of tough work routine. But every time i used it it worked... View Post

06-10-2023 10:29 AM

Thanks, will do! View Post

Can I change the quick wash setting on washer?

Posted by 06-01-2023 12:03 PM in Washers and Dryers

I have a wa40a3005aw Samsung washer. I tend to use the quick wash setting. I noticed it goes by default to the warm water setting. Is there a way... View Post

06-01-2023 01:23 PM

Hi there, First, I want to welcome you to our Samsung Community and let you it will be my pleasure t... View Post

Drum light not working on dryer/ Does this dryer have a drum light?

Posted by 05-23-2023 07:41 AM in Washers and Dryers

Dryer light not working and I just got it delivered yesterday!!! I bought it at Lowe’s model number is DVE45T3100W.. it is supposed to come on when... View Post

05-24-2023 03:09 PM

Hello there, and thank you for reaching out to our Samsung Community @Esteed . I definitely understa... View Post

Dryer Model #DVE45R61 drying icon blinking/ clicking sound happens too

Posted by 05-22-2023 06:57 PM in Washers and Dryers

When I try to run any cycle on the Samsung dryer, such as normal, bedding, or any other functions, the “drying” icon on the LED blinks... View Post

05-24-2023 02:44 PM

Hi there and welcome to our Samsung Community. We absolutely understand the concern with the "clicki... View Post

Disable melody on DVE41A3000W Dryer and WA40A3005AW Washer

Posted by 05-11-2023 10:08 PM in Washers and Dryers

I have both Samsung washer model number WA40A3005AW, and dryer model number DVE41A3000W. Is there any way to disable the end of cycle melody? It... View Post

05-15-2023 02:01 PM

Hello! Thank you for reaching out! I can see how disabling the chime can be useful. Depending on you... View Post

Washer moving & shaking

Posted by 05-14-2023 04:27 PM in Washers and Dryers

New washer moving and shaking during spin. Leveler is saying it's leveled. It has already put a hole in the wall. I got on YouTube and they are... View Post

05-15-2023 06:51 AM

Hi there, I can certainly understand your concern with your washer shaking like that. I first recomm... View Post

Washer or dryer shredding towels and other clothing

Posted by 05-02-2023 05:21 AM in Washers and Dryers

I purchased a brand new Samsung washer and dryer about a year or so ago and one or both are destroying my fabrics. my towels are being shredded,... View Post

05-02-2023 06:41 AM

Hi there, I can definitely understand your concern here. As @MikeHuntztinx said, if there is this ty... View Post

Washer WA52M8650AV/A4 Powers On But Won't Start

Posted by 04-14-2023 10:02 AM in Washers and Dryers

Samsung washer WA52M8650AV/A4 will turn on when pressing the power button, but it will not start when pressing the Start button. I tried the reset... View Post

04-14-2023 11:03 AM

If your washer doesn't start, the buttons won't work, will not turn on, or the control knob won't se... View Post