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I just got model NP964XFG and it has worked great. But, when I use it without the AC power supply connected the screen will periodically go black... View Post 
Samsung_Moderator
That's great to hear! I went ahead and marked it as solved, so others can see this if they have the ... View Post |
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I had Purchased a galaxy book 2 pro 360 in august 2022 but from 1st of july 2023 an issue with touch screen arises. Screen recognizes the multiple... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I downloaded samsung update on my laptop vÃa Windows marketplace and installed it. When I go to open it nothing happen jjust stay on the open... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's definitely strange how the updater is not working properly... View Post |
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Hi team, it's been since January 2023 I am trying to install the Windows 11 22H2 but it is always failing between 92% and 97% with the same... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with your laptop not updati... View Post |
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I installed a fresh Win Pro 11 on my Galaxy Book 3 Pro. However the soundcard, ethernet and keypad aren't working and I cannot access other... View Post 
Onweerwolf1
Not sure what you mean by "requested service". I mailed Samsung directly and got some pointless link... View Post |
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Hi, I thought I would share my experience with my galaxy book laptop not turning on in case it's useful for anyone else. I used the laptop... View Post |
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I have ChromeVox and text to speech turned off in settings on my Chrombook 4. However, when I login I still get voice prompts to enter my PIN and... View Post
Samsung_Moderator
Thank you for confirming after doing more research unfortunately there is no way to turn this off th... View Post |
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I have the Flex Model #Â NP950QCG-K01US. I recently took the back off to see why one of the thunderbolts stopped working. While in there, I put new... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can understand how this can be frustrating with your laptop hav... View Post |
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Quick Share version 1.4.40.0Â on PC has become unreliable for me. I cannot share files anymore. It's slow to connect and startup after 2... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can cause some issues with functionality and have ... View Post |
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Hey y'all. I have the galaxy book s, i purchased back in 2020 or 2021 from Verizon, now i have different provider. Anyways ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can cause some issues with using your Galaxy b... View Post |
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i took a lot of pictures on my samsung digital camera and then everything just deleted even though i didn't delete anything. is there any way i... View Post 
JBTechfanatic
Yes you can purchase recovery online and they can recover most if not all your photos for a fee. Tak... View Post |
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Fix computer and most teck View Post
Samsung_Moderator
I understand you can do that by the following. Please see the info below. 1. From a Home screen, tou... View Post |
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Hi all. I purchased a Galaxy Book 3 360 for my father yesterday, but when I got home and opened the box, I found that it was severely dented and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with this occurring with yo... View Post |
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Just unboxed two Book 3 360s. Both have warped / dimpled / uneven screens around the edges. I compared with my Apple MacBook Pro and Macbook,... View Post
Samsung_Moderator
Oh no! That's not good that you got two damaged devices. I would recommend since you recently purcha... View Post |
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My HDD died for my old laptop, so I replace it with a new SSD and installed brand new OS. I tried installing Easy Settings downloaded from the... View Post 
VodkaBarato
It's worthy to note that Realtek and Intel RST drivers HAVE to be that exact SAME VERSION or else th... View Post |
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Hello, Â I'm having problem with my laptop. Please help me. Suddenly, the screen froze, and there was a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's really strange it was making that sound and froze. It woul... View Post |
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I work in an environment with about 600 Samsung Chromebook 4 units, the oldest of which being 2 years old. I have probably had to replace batteries... View Post 
HT-Helpdesk
Thank you for confirming this. I've been seeing an increased number of these battery issues and/or C... View Post |
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Hi all, I have 2 x 990 Pro 1TB drives in raid 0. Samsung Magician only see's them as Raid0 and not 990. And no info is displayed, N/A... View Post 
Badger1966
Hi, they are not in a server array. Just in my PC. Due to another issue, I reinstalled windows and k... View Post |
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I bought a new GB Pro 2 i7. The touchpad tracks but frequently stops and registers phantom clicks. I have tried to mitigate the problem by 1.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating for your new laptop having ... View Post |
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My desire is to have my notebook 9 pro mounded under my desk and reside with its lid closed connected to my dual monitors via a usb-c hdmi adapter.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how using your laptop while closed can be useful. You c... View Post |
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My Galaxy Book Pro 360 Microphone has stopped working. This problem doesn't seem to be linked to Microsoft update as last update was 15... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustration with your microphone not wo... View Post |
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samsung galaxy notebook pro does not turn on when power is applied, when the lid is closed this is very inconvenient in the scenario of working... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is a really handy feature to be able to have the laptop lid ... View Post |
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I thought Dolby Access was free for Samsung Galaxy Book Pro, i have used it for a year. But why it's not free anymore, my Dolby Access started... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be confusing. The reason that you are havi... View Post |
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Hello! I bought this laptop February 2022 off of Amazon. I bought it specifically to draw with the touchscreen. Since then, I've had nothing... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see why this can cause some issues with using your laptop. ... View Post |
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For the past week, my touch screen issues have made my computer practically useless. Basically, the top quarter of the screen has started bugging... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how not being able to use your computer bc of the touch scr... View Post |
