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Original topic:

TV won't power on

(Topic created: 09-12-2022 06:07 AM)
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MarinaAnnNC
Astronaut
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4K, 8K and Other TVs

I bought this TV in October 2022 - so almost 5 years ago.

 
My question what is the average life span of these TVs? 
 
Last night it would not turn on - no previous problems.
 
The RED light is not on - and I unplugged the power cord from the wall for a few minutes to hopefully reset it - but no luck at all.
 
Any suggestions for this issue - perhaps a simple blown fuse?
 
Thanks in advance!

 

 

 

 
3 Replies
user365170tdJ15
Honored Contributor
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4K, 8K and Other TVs
If the red "connected to power source" is off, I'd check the circuit breaker (for the power outlet) at the fuse panel

Also, if the power outlet where the TV is plugged into, is on a GFCI controlled circuit, be sure the GFCI is not tripped
userPQ0ug81xoJ
Asteroid
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4K, 8K and Other TVs
You can also try plugging in TV into surge strip that has a reset button. Turn the strip off and on. I've used this method for my TV, my dishwasher, and other things that give error code or just won't turn on. Let me know if it works for you.
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Solution
Samsung_Moderator
Community Manager
Community Manager
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4K, 8K and Other TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01001086/#tv-s-red-standby-light-is-off

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location