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A32 transferring data from non-working device?

(Topic created: 05-06-2022 11:00 PM)
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CR24
Constellation
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A Series & Other Mobile

My 1st A32 was ran over and crushed. Yesterday I replaced it with a new A32. The guy said since my phone wouldn't power on he couldn't transfer everything over to my new phone. Is that true? 

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paulguy
Galaxy
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A Series & Other Mobile
He is correct. Try to backup ur data either in google drive or cloud once in a while so if this happened again you can transfer all the stuff.Screenshot_20220323-122241_Settings.jpg
CR24
Constellation
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A Series & Other Mobile
Thank you
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paulguy
Galaxy
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A Series & Other Mobile
There might be some ways to connect the phone using a cable to a computer to get the data but im no expert. Maybe youtube it
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Recovery mode might help?
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coopaloop
Galaxy
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A Series & Other Mobile
Maybe smart switch
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