Original topic:

Charging cords loose

(Topic created: 05-06-2020 10:55 AM)
A Series & Other Mobile

What would make it to where my charging cords act like it's to lose for my phone. I bought 2 new ones but still act like too big. And yes it's the right charger. It charges okay but it's loose and not tight like they use to be.


1 Reply
Samsung Moderator
Samsung Moderator
A Series & Other Mobile

Thank you for reaching out. I would recommend having your device looked at as it's hard to speculate without seeing the device. You can take your device to your local UbreakIfix or ship your device in for service.


If you wish to ship your device in for service, can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2


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