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Contacts Listed Under Other in Notifications of Message Settings for Galaxy A52

(Topic created: 10-26-2021 11:21 AM)
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tbtran6
Asteroid
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A Series & Other Mobile

Hi I'm new here and looking for some guidance. Not sure how it happened, but there is an entry with two contact names listed under the "Other" section of the Notifications menu of Messages and I can't seem to remove this new notification category. The phone is new and a group message from 'Tu' and 'La' was one of the first messages I received on this Galaxy A52 so I must have clicked something.

I do want to note, there was a solution posted in the Galaxy S Phones that I already tried (delete conversation and then text the group back, also tried to backup the messages to Samsung cloud, delete, and restore it). This solution didn't work and I see that this other person had a contact name listed in "Categories" whereas my contact names are listed under "Other" so not sure if that makes a difference.

Message Notification SettingsMessage Notification SettingsNotification CategoryNotification Category

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Solution
tbtran6
Asteroid
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A Series & Other Mobile

In case anyone ever needs it, this is the solution I found by following other threads:

Open the Samsung Messaging App.

Open the conversation with the issue.

Click the three dots.

Click Notification Sound.

*If there is a "Reset" button in the top right corner, press it and confirm.

*If there is no "Reset" button in the top right corner, click "Default notification sound" and then the "Reset" button will appear. Click the Reset button and confirm.

This should now remove the conversation from the "Other" category within settings.

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10 Replies
DanG92263
Honored Contributor
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A Series & Other Mobile
Sorry, I don't use Google Messages. You might get a better response on their online forums.
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Solution
tbtran6
Asteroid
Options
A Series & Other Mobile

In case anyone ever needs it, this is the solution I found by following other threads:

Open the Samsung Messaging App.

Open the conversation with the issue.

Click the three dots.

Click Notification Sound.

*If there is a "Reset" button in the top right corner, press it and confirm.

*If there is no "Reset" button in the top right corner, click "Default notification sound" and then the "Reset" button will appear. Click the Reset button and confirm.

This should now remove the conversation from the "Other" category within settings.