Galaxy A13 won't read Sim card

[MissElaineiousStuff]

Hey, I bought used Galaxy A13 and it just will not recognize a Sim card. I tried different ones and different Sim card trays even, restarted phone, etc...what could cause this?? Phone is unlocked, but is t mobile.

[meself]

Is the dim card you have t-mobile it's possible the phone isn't unlocked or not paid off check the imei number

[MissElaineiousStuff]

It says status is unlocked...but it was a cricket card, I tried...could the problem be cricket card is locked somehow?

[LongHiker]

Does it recognize the card at all? Are you getting messages about invalid card or network?

[MissElaineiousStuff]

No, it doesn't say anything at all. Says unknown in phone sim status