Original topic:

Galaxy A15 5G experiencing many problems

(Topic created: 03-06-2024 02:12 PM)
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Mercedes77
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I have had this phone for about two weeks. I'm going to be returning it. Screen shakes, and apps just pop open. Wont let you click on apps. I hit text on my daughter. It called her three times. Done updates, tried turning things off. Did setting reset. Nothing works. Not sure if they all act like this but I'm not happy with this phone. I'm not sure what else to try. I even did a factory rest. Nothing works, very upset with this phone!

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Rweston999
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I have 4 of these phone, 3 of them have this glitch. There is no quality  control at samsung it never should have passed evaluation.

Mercedes77
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I spoke to a samsung tech, and he had me reboot my phone into safe mode. Restart your phone when samsung appears to hold the volume down button. Left it in safe mode for 15 min. Then I restarted my phone like normal. No issues since. Hope this helps some of you. This phone should not have so many glitches. They should be recalled and refunded until they figure out the problem.
che23
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Hello, I have the same problem with my a15. i tried to reboot my phone into safe mode but when o push the volume down button it doesn't do anything it just restarts as normal. Am I doing something wrong?
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userHtpmhH4Ohh
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As far as i can tell, tou aren't doing anything wrong.

AFIK, the only way to get to safe mode on this phone is to long press power off (could be restart, I forget) until you get the option to go reboot.to safe mode.

"Safe mode" cannot be reached if the screen glitches make the area of the screen where this icon is unresponsive.

You can get to boot mode by holding power + vol-up during a reboot. At least there you can try a factory reset.

But a safe mode that you can't get to if the screen gets glitchy is basically useless.
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Zaniluck
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Having the same issues and some frustrating
Members_fzAAUpx
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Samsung fix my **bleep**

Members_fzAAUpx
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Who is running the clown show A15 software team. Fire them all

Members_fzAAUpx
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I hope the CEO of Samsung starts doing her or his job and Crack down on some major quality control issue jackasses

Members_fzAAUpx
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Hey Samsung CEO, your department for creating os on A15 has ducked me over. I have a lot of 2FA on my phone. Problem is that your trash sheep phone glitches out so bad like a Crack hose.

Members_fzAAUpx
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Samsung  CEO... I'm trying to find my phone with out your help... I turned off all notifications except for my 2FA apps. I hope to fix my shift without your help.

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