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03-02-2024
01:49 PM
(Last edited
Thursday
by
SamsungJoJo
) in
I have had this phone for about two weeks. I'm going to be returning it. Screen shakes, and apps just pop open. Wont let you click on apps. I hit text on my daughter. It called her three times. Done updates, tried turning things off. Did setting reset. Nothing works. Not sure if they all act like this but I'm not happy with this phone. I'm not sure what else to try. I even did a factory rest. Nothing works, very upset with this phone!
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04-07-2024 04:36 PM in
A Series & Other Mobile- Mark as New
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04-08-2024 05:37 PM in
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04-11-2024 04:51 PM (Last edited 04-11-2024 04:55 PM ) in
A Series & Other MobileI have being experiencing very similar problems and I am still experiencing the problems. I recently purchased a Samsung Galaxy A15 soon after setting up the phone I noticed the screen started to jitter, then apps would open by them selves, it was like something was controlling the phone, the gallery would open up and then photographs would be deleted one by one, then another apps would open up, some times ony on half of the screen, then what you see on the screen would continue to flicker and jitter, it's just horrendous and you have no control over the phone even trying to restart it was a nightmare, when you can finally restart the phone it will temporarily settled down and then this happens all over again after an hour or two. I returned the phone to the place of purchase I received another new Galaxy 15, it did the same thing. I took the second phone into an authorised Samsung repair agent they could not find anything physically wrong with the phone they reinstalled the firmware hoping that may be a fix, however within 24 hours of receiving the phone again it started to display the same problems, this phone is an absolute disaster, over the last two weeks of spent countless hours setting up the phone three times. After owning approximately five Samsung smart phones prior, with little to no problems, I have now totally lost confidence in the Samsung brand with this horrendously bad phone.
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04-13-2024 04:41 PM (Last edited 05-03-2024 10:08 AM ) in
A Series & Other MobileNeedless to say my phone is still doing crazy stuff. Not a happy customer!
Phone has continued to get worse as time goes on. I've done some of the recommendations I've read but no improvement.
Called Cricket store about phone spoke with another dude. Said I couldn't return my phone but I could buy a new phone. Of course I can but that's not solving the problem. Got my phone with their promotion as a new customer. He said there's a reason those phones are offered in deals they're either cheap or they're being discontinued. Seriously dude? Thing is if I had paid full price for my phone it would still have these problems. He repeated many times I could come in & buy a new phone. Did not offer any information on what I could do or who else to contact.
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04-16-2024 02:12 PM in
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04-18-2024 10:07 AM in
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04-23-2024 04:57 PM in
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04-27-2024 02:08 AM in
A Series & Other MobileI had the same problem too.
What I did was before closing all open apps I went into settings (three dots next to the magnifying glass) and turned off show recommended apps.
So far so good
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04-28-2024 09:51 AM in
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04-29-2024 06:21 PM in
A Series & Other Mobile![](/skins/images/DB93CB5B34A5AEDFF8D2EC56A6AA1E31/responsive_peak/images/icon_anonymous_message.png)
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