Okiebb1953
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01-26-2023 07:54 PM (Last edited 01-27-2023 09:16 AM by SamsungAdam ) in
A Series & Other MobileI have begun having a problem with my Samsung Galaxy J7 Crown. For some reason it has quit accepting calls and messages like it has been turned off or something. Any ideas about a fix?
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LongHiker
Galactic Samsung Care Ambassador
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01-27-2023 08:26 AM in
A Series & Other Mobile@Okiebb1953 I would suspect that your carrier has turned off their 3G service and have not configured their system to connect to your phone via 4G. Time to reach out to your carrier for help.
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