JUMP TO SOLUTION Solved

Original topic:

How can I power down the phone with a cracked screen?

(Topic created: 3 weeks ago)
580 Views
htourne
Asteroid
Options
A Series & Other Mobile

Hi, I have a Galaxy A52s 5G and the screen is totally dead, no touch works and it is off.
How can I turn the phone off? I tried pressing the power button and holding down the volume down key simultaneously, but apparently the phone restarts, not turns off.

Thanks, Regards

12 Replies
Mark7com
Galaxy
Options
A Series & Other Mobile
Use type c to HDMI cable to connect it to a TV to see what's going on.
meself
Supernova
Options
A Series & Other Mobile
Not sure how that does work anything
Noobie
Nebula
Options
A Series & Other Mobile
This does do something. Connecting usbc to hdmi will display the phone screen to the tv. Similar to Smart View but using wires.
meself
Supernova
Options
A Series & Other Mobile
Sure if you think it
Noobie
Nebula
Options
A Series & Other Mobile
You can go to any youtube video using a usb c to hdmi cable and you can see it works
0 Likes
Reply
Noobie
Nebula
Options
A Series & Other Mobile
Do the usbc to hdmi method first. Then if it doesn't work, charge the phone
0 Likes
Reply
htourne
Asteroid
Options
A Series & Other Mobile

I tried to connect the cell phone to a TV, but no image was displayed, I guess it is because the cell phone does not support MHL.
Any other suggestions?

0 Likes
Reply
Noobie
Nebula
Options
A Series & Other Mobile
So you did charge it right? If you did and it's not powering on, that means you need a new phone because that one is completely dead
htourne
Asteroid
Options
A Series & Other Mobile

ok that's a good idea, I'll try the usbc to hdmi method and then I could turn it off with the buttons without needing the touch screen.