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05-29-2017 06:02 PM (Last edited 03-17-2023 05:49 PM by SamsungJoJo ) in
A Series & Other MobileThe gallery on my J7 says it deleted the photos i selected but two seconds later they reappear. Google photos has been disabled, and as far as I know, gallery should be the only app that can store my photos that is doing this. I tried deleting them from the SD card when I plugged the SD card into my computer but as soon as the card went back into my phone it did the same thing again.
Solved! Go to Solution.
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07-06-2017 10:04 AM in
A Series & Other MobileI'm having the same issue. Please help.
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11-05-2017 09:41 AM in
A Series & Other Mobileplease help delete videos and photos from gallery. it appears again. it says can not be deleted
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11-06-2017 01:26 PM in
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01-01-2018 05:12 PM in
A Series & Other MobileI had the same problem until I turned on (enabled) the Samsung cloud sync.
Tap on camera. Tap on menu (3 dots) in upper right corner. Tap settings.
The top line is Samsung Cloud. Slide button to enable.
Afterwards I was able to delete videos and photos successfully.
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07-16-2018 05:05 AM in
A Series & Other MobileHave my cloud on as well. I tried deleting directly from the cloud(have done this 4 times now...) and every photo, the 2000 something photos, keep loading back. Turning everything off, delete, come.back. turn everything on, delete, come back. 🤷:female_sign: it's driving me crazy and my phone is lagging hard core bc of this.
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12-15-2018 01:52 PM in
A Series & Other MobileI am having the same problem. I have tried everything I can think of and the pictures keep coming back. Any help would really be appreciated.
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12-15-2018 02:10 PM in
A Series & Other MobileGive these steps a try: From any Home screen, tap the Apps icon>Tap Gallery>Tap the MORE icon>Tap EditTap each picture (or album, if applicable) to be deleted>Tap DELETE>Tap DELETE.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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01-21-2019 04:07 PM in
A Series & Other MobileMy pics wont delete.
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01-21-2019 04:15 PM in
A Series & Other MobileDo you have the photos backed up causing them to reappear??
Have you attempted to check your backup settings and storage settings for the device to ensure your photo's are stored where you'd like them and gives you access to delete them without worrying of losing the backed up photos?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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02-24-2019 01:02 AM in
A Series & Other MobileDid not solve problem on my s5