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ā09-09-2021
09:49 PM
(Last edited
ā09-10-2021
07:26 AM
by
KH_Jenn
) in
Iām locked out of my galaxy A12 phone. Just got it and Iām a little frustrated. Can you help? Please email me *****
Solved! Go to Solution.
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ā09-09-2021 10:11 PM in
A Series & Other Mobile- Mark as New
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ā09-09-2021 11:24 PM in
A Series & Other Mobile![Community Manager Community Manager](/i/rank_icons/admin.gif)
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ā09-10-2021
11:18 AM
(Last edited
ā04-30-2024
09:23 AM
by
SamsungRyder
) in
I understand how frustrating it is to be locked out of your phone. Here are some troubleshooting steps you can try. https://www.samsung.com/us/support/troubleshooting/TSG01001570/
You can also try factory resetting the phone: https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting steps are not helpful, a service evaluation would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ā Accept as Solution" when you find an answer that works for you.
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