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Original topic:

Messages delivered and read

(Topic created: 10-12-2022 05:20 PM)
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Kenziiieee
Constellation
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On the messages app, I used to see "delivered" and "read" when online and the text bubble was blue. I would also see the dots when someone was typing. Now, it is like the only option is the offline texting, the text bubble is green, I see no 3 dots when someone is texting me, and I see no "delivered" or "read" at the bottom of my sent texts. I don't even have an option to enable this in messages settings. Anyone know how to get it back?


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userw3266LuroY
Cosmic Ray
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I am currently using two sims one hard and one is an esim.When I use my AT&T SIM I get the "delivered" and "read" notifications. I Do not get them using the T- mobile Sim. I believe it's a carrier thing and not a setting. I am definitely not positive though but it is what I experience.

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user751201tmO21
Honored Contributor
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using "what" texting app ?
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Kenziiieee
Constellation
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"messages"
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DanG92263
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Samsung has two default messaging apps: Samsung Messages and Google Messages.

I can only assume that you are using the Samsung Messages app and your carrier does not allow RCS messaging or that you don't have it turned on. In either case, contact your carrier for assistance. RCS is a carrier specific feature.
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userw3266LuroY
Cosmic Ray
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A Series & Other Mobile
I am currently using two sims one hard and one is an esim.When I use my AT&T SIM I get the "delivered" and "read" notifications. I Do not get them using the T- mobile Sim. I believe it's a carrier thing and not a setting. I am definitely not positive though but it is what I experience.
LauraRG
Comet
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What device are you using?
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submit an error report on SSM after replicating the issue
Samsung Members app > Get help > Send feedback > Error reports

 

 
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