Original topic:

My phone won't work including Wi-Fi calling

(Topic created: a week ago)
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Ms_EMR
Cosmic Ray
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A Series & Other Mobile

Phone is not working, including wi-fi calling - What can I do? Can't even call or text provider. 

9 Replies
270
Red Giant
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A Series & Other Mobile
Are you getting any error messages/notices?
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Azarghadami
Constellation
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A Series & Other Mobile
Yes
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3Fees
Sun
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A Series & Other Mobile
Could be a sim card issue contact your carrier to see your sim card is activated on their network.

Cheers
3Fees
meself
Black Hole
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A Series & Other Mobile
Be a carrier issue maybe Sim card
realaud
Honored Contributor
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A Series & Other Mobile

You mean it's not working as a phone.  You can't get text messages or wi-fi calling or make or receive phone calls? Obviously something is working, you are here.  All those things are carrier issues and you need to contact your carrier.  If you can't call or text them and have internet connectivity, you can either download and use their app (if they have one), try contacting them via social media or email them or visit a location.  Who is your carrier? You should always be able to reach them by dialing 611 on your phone, even if nothing else works.

Ms_EMR
Cosmic Ray
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A Series & Other Mobile
I started laughing @ third sentence - thank you, it was an imei and sim card issues. But when I tried to use their app it was the heart of the issue. I literally had to use an old phone, which allowed me to call them over the internet. TRUE STORY. THANKS, at least I got a good laugh šŸ¤£šŸ¤£šŸ¤£
Azarghadami
Constellation
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A Series & Other Mobile
Ok
Thank
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Lute
Constellation
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I can't make call
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Playboy281
Constellation
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Definitely Sim card lol
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