JUMP TO SOLUTION Solved

Original topic:

Need help getting a contact back

(Topic created: 06-05-2021 11:36 PM)
933 Views
bolo2427
Constellation
Options
A Series & Other Mobile

I need help getting my contact back

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungRei
Community Manager
Community Manager
Options
A Series & Other Mobile

I understand how frustrating this is. If you have deleted a contact there are a couple of things you can do. One would be to restore a backup if the contacts were backed up. This would restore all contacts and any new ones not backed up would be erased.  https://www.samsung.com/us/support/answer/ANS00060517/ You can use this article to make sure your contacts are syncing properly. https://www.samsung.com/us/support/troubleshooting/TSG01001453/ If you are unsuccessful in restoring the contact, it would need to be readded manually. https://www.samsung.com/us/support/answer/ANS00080368/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
A Series & Other Mobile

I understand how frustrating this is. If you have deleted a contact there are a couple of things you can do. One would be to restore a backup if the contacts were backed up. This would restore all contacts and any new ones not backed up would be erased.  https://www.samsung.com/us/support/answer/ANS00060517/ You can use this article to make sure your contacts are syncing properly. https://www.samsung.com/us/support/troubleshooting/TSG01001453/ If you are unsuccessful in restoring the contact, it would need to be readded manually. https://www.samsung.com/us/support/answer/ANS00080368/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.