I just bought a Samsung galaxy a42 5g from Amazon, supposedly new - it came with new box, seals etc...but when I turned it on it came up with some message about apps that hadn't been used in 3 months which I thought was a bit strange as surely no apps would have been used if it was new?!
So I looked around a bit more and found a video in the trash - some selfie video of a bloke...
This phone can't be new with a video on it can it?! Got to be dodgy...
Looks like you got a pre-owned that wasnt properly factory reset. Might have been a return after purchase, but still, Amazon should have labeled it pre-owned. Are you sure you read the description completely? Amazon is usually good about properly categorizing. The packaging eould have bern new snd sealed, because even on a return, they would have to repackage it. FYI, it is illegal to sell something preowned without labeling it as such or as refurbished.
