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Original topic:

Reset country in the ID information on Google account

(Topic created: 01-25-2023 03:51 AM)
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Constellation
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A Series & Other Mobile

Hi

I have a a Galaxy AS PHONE, HOW DO I RESET THE COUNTRY IN THE ID INFORMATION OF MY GOOGLE ACCOUNT IN THE INITIAL SET UP. THE COUNTRY IS ACTUALLY THE ONLY INFORMATION I CAN'T UPDATE
THANKS 

 

 

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Welcome to the community, we are happy to have you here. I can certainly understand your frustration with no being able to can the country ID information on your Google account and would recommend reaching out to Google as they are the only ones able to assist with updating Google account information. I would also recommend reaching out to our Samsung account team directly at (855) 795-0509 to verify the country listed in your Samsung account is correct.

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Welcome to the community, we are happy to have you here. I can certainly understand your frustration with no being able to can the country ID information on your Google account and would recommend reaching out to Google as they are the only ones able to assist with updating Google account information. I would also recommend reaching out to our Samsung account team directly at (855) 795-0509 to verify the country listed in your Samsung account is correct.