Samsung A31 SIM cards and SD card getting disconnected and reconnected often

[useraKa9Q3LsZk]

Dear Forum,

My Samsung A31 keeps disconnecting both SIM cards and SD card very often and reconnecting back most of the time, and not sometimes.

Doesn't seem to be a mere issue with the tray, as it looks and fits good in the slot.

Does anyone here have any similar experiences or possible solutions for this?

[user0xZDHxt1At]

My brother and I have the same problem, we both have have Samsung Galaxy a31 with the latest update

[SamsungJoJo · Accepted solution]

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link here: https://www.samsung.com/us/common/visitlocationsite.html

[SamsungJoJo]

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