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Original topic:

Samsung A54 update and IMEI issues

(Topic created: Tuesday)
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Nuruddin sarker
Constellation
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A Series & Other Mobile

I bought a samsung galaxy A54 device from aliexpress few days back. While i check the about device, I found 15 digit IMIE number and checked online and matched. But while I checked today IMIE number the 15 digit all are 0.

Also the device showing modified and unable to update from phone but it's android 14 version 8/256GB.

 There are many apps I'm unable to download or unable to used to the security issues specifically bank apps.

Suggest me above issues. 

Thank you in advance 

8 Replies
LongHiker
Galactic Samsung Care Ambassador
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@Nuruddin sarker  I would suggest returning the device for a refund. 

realaud
Honored Contributor
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Definitely return the device.
meself
Honored Contributor
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You need to return for refund
3Fees
Red Giant
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A Series & Other Mobile
Send back for refund. All 0's means a serious hardware or software problem.

Cheers
3Fees
Nuruddin sarker
Constellation
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A Series & Other Mobile

Thank you for your suggestion. After I restart the device, now showing IMIE number again. 

But fla few apps still unable to used due to modified 

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Nuruddin sarker
Constellation
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A Series & Other Mobile

Thank you for your suggestion. After I restart the device, now showing IMIE number again. But a few apps still unable to used due to the device is modified 

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CasualMember
Comet
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A Series & Other Mobile
Since it's from AliExpress, I'm a little skeptical about your phone. Return it as others said.
Nuruddin sarker
Constellation
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A Series & Other Mobile

I'm thinking about this. Already contacted to seller and he offer sent the device that he will send another gadget for me.

IMIE issue is now OK. ImIE is showing after restart the device but bank apps are still not suppprt due to device is modified. 

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