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Original topic:

Samsung A70 USB connector connected/disconnected

(Topic created: 12-08-2019 08:01 PM)
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Icon325
Asteroid
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A Series & Other Mobile

This problem has persisted for almost a month now, ot all started when I used USB tethering hot spot to my laptop and after disconnecting it, it kept on popping that notification, and my screen can't go to sleep. It only sleeps when I plug into the charger or OTG.

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Icon325
Asteroid
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A Series & Other Mobile

Please of anyone knows how to solve this problem kindly help.

SamsungRei
Community Manager
Community Manager
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A Series & Other Mobile

Have you tried clearing the cache partition of the phone? 

 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.



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userFKKMLNDzy8
Constellation
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A Series & Other Mobile

Hello,

 

I have the Galaxy S10e, and I have the same issue.

I got notification that my USB is connected then disconnected all the times. Consequently, the screen is always on, the phone heat up, and the batery is drained.

I cleared the cache in the USB Settings, I did a factory reset, and cleared the cache partition as explained.

Still here, nothing work. Is that a factory issue ?

 

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userYBxHpotpMG
Astronaut
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Its still the same.. no changes. Ive tried it already

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userYBxHpotpMG
Astronaut
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A Series & Other Mobile

I do this already but it still the same. Do something. 

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Stephanie Nikki
Black Hole
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A Series & Other Mobile

Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Samsung_SGAFO1i
Constellation
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A Series & Other Mobile

Following

Yasser964
Constellation
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A Series & Other Mobile

Clean the charging slot

KVDV
Halo
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A Series & Other Mobile

Have you checked screen time out setting?

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