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03-24-2019 08:14 PM (Last edited 03-24-2019 11:49 PM ) in
A Series & Other MobileHii
I am facing this problem since Wednesday.My fast charger is not working on my Samsung m20 which I bought 2 weeks ago on Amazon....
After been done the factory reset for 2 times,am facing the same problem. And it also not showing me the estimated battery life... Its showing like 'Learning usage patterns' and I also cleared all my caches using C cleaner.. Kindly give me a solution to fix this kinda problem.Thanks in advance
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04-15-2019 11:20 AM in
A Series & Other MobileMine did that a couple days ago it said it was only slow charging after I checked my charging cord it was not full plugged into base. After I plugged everything in correctly it is back to fast charging. Hope this is your problem.
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03-24-2019 08:32 PM in
A Series & Other MobileIt might be the charging cable not the device trying a new one or turn the charger cable around that works with me
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03-24-2019 11:48 PM in
A Series & Other MobileNO, its showing FAST CHARGER CONNECTED,
for 30 mins am getting only 5% of charge
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03-25-2019 09:28 AM in
A Series & Other MobileHey, give this a shot. It can show which apps are causing battery issues, viruses, malware or app crashes.
Device maintenance > App issue report.
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04-08-2019 05:25 AM in
A Series & Other MobileI'm facing the same issue. I bought my M20 from Amazon about two months ago and for the first few times it took around 3 hours to fully charge. But now it is taking nearly 10 hours to fully charge even with fast-charging. This is absolutely ridiculous and totally unacceptable. It is showing fast-charging connected...but if I put it for charging at 1.00 pm, it fully charges only by 11.00 pm. I contacted Samsung support via chat, and they told me to charge it in "safe mode" but even by that method there is no difference.
I would like to mention that this problem started after a recent software update of 111mb which brought the March 1 security patch...but unfortunately took away it's fast-charging ability.
Since there was no heating issue or any other problem, I hope Samsung rectifies this issue ASAP by issuing another software update to address the problem.
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04-08-2019 11:39 AM in
A Series & Other MobileWas this device purchased in the U.S.?
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04-15-2019 01:16 AM in
A Series & Other MobileNo, I bougbroit in India.
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04-15-2019 11:16 AM in
A Series & Other MobileHey there @user5N2My8CeyX, Thanks for reaching out to us to assist you with your concerns. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
As always thank you for being a loyal customer to Samsung! 🙂
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06-19-2019 03:03 AM in
A Series & Other MobileI am also facing the same issue
Charging 40 % in 12 hours.
If I connect or remove charger then mobile got off...its horrible..
Samsung team should help me out ti solve that issue
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06-19-2019 09:51 AM in
A Series & Other MobileHave you tried these steps here to help with your battery life?
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