Shop Samsung App crashing

[Anonymous]

I'm not able to log into my Samsung account on the Shop Samsung App on my Samsung A15 5g

Is anyone else having trouble with the Shop Samsung App

[Rydah · Accepted solution]

Hey there, @Anonymous.

Have you checked if there are any updates for the app? Another thing you can try is either uninstalling and reinstalling the app or clearing the apps data. To the clear the apps data, go to: Settings>Apps>Shop Samsung>Storage>Clear data.

Hope that helps!

[Anonymous]

Thanks 😊

[Rydah]

No problem. Did that help in any way?