Hey there! Welcome to the Community, and thank you for reaching out. It is certainly frustrating and inconvenient when your device is restarting on its own. Third-party apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue. Give this guide a try: https://www.samsung.com/us/support/troubleshooting/TSG01001475/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
Hey there! Welcome to the Community, and thank you for reaching out. It is certainly frustrating and inconvenient when your device is restarting on its own. Third-party apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue. Give this guide a try: https://www.samsung.com/us/support/troubleshooting/TSG01001475/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
My A03 forced me to update today and now my phone has restarted on its own 3 times! How could this be caused by a third party app when the update started the issue. I should not have to reset my phone when the bug will probably still be on the phone. This bug needs fixed ita obviously caused by the update.
