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Original topic:

"Serious software issue detected" message?

(Topic created: 01-20-2022 02:30 PM)
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HackinHawaiian
Constellation
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‎01-20-2022 11:02 AM (Last edited ‎01-24-2023 11:09 AM by Community Manager ) in 

A Series & Other Mobile

"Serious software issue detected" keeps popping up on my phone. It says to install the latest software updates and if updated contact customer support. My software is up to date. I have a Samsung Galaxy A10e. I have no idea what I should be doing about this or even what the issue is. 

 

 
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User_name
Black Hole
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‎01-20-2022 02:30 PM (Last edited ‎01-31-2023 09:05 AM by Community Manager ) in 

A Series & Other Mobile

does the message still pop up randomly?

Have you tried a factory reset? https://www.samsung.com/us/support/answer/ANS00062029/

take it to ubreakifix or samsung care store nearby, or use this link to find service options: https://www.samsung.com/us/support/service/locations/

submit an error report if it still pops up 

Samsung Members app > Get help > Send feedback > Error reports

 

 
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HackinHawaiian
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‎01-21-2022 01:47 AM in 

A Series & Other Mobile
Thank you.
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