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Original topic:

"Serious software issue detected" message?

(Topic created: 01-20-2022 11:02 AM)
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HackinHawaiian
Constellation
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A Series & Other Mobile

"Serious software issue detected" keeps popping up on my phone. It says to install the latest software updates and if updated contact customer support. My software is up to date. I have a Samsung Galaxy A10e. I have no idea what I should be doing about this or even what the issue is. 

 

 

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User_name
Black Hole
Options
A Series & Other Mobile

does the message still pop up randomly?

Have you tried a factory reset? https://www.samsung.com/us/support/answer/ANS00062029/

take it to ubreakifix or samsung care store nearby, or use this link to find service options: https://www.samsung.com/us/support/service/locations/

submit an error report if it still pops up 

Samsung Members app > Get help > Send feedback > Error reports

 

 

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Solution
User_name
Black Hole
Options
A Series & Other Mobile

does the message still pop up randomly?

Have you tried a factory reset? https://www.samsung.com/us/support/answer/ANS00062029/

take it to ubreakifix or samsung care store nearby, or use this link to find service options: https://www.samsung.com/us/support/service/locations/

submit an error report if it still pops up 

Samsung Members app > Get help > Send feedback > Error reports

 

 
HackinHawaiian
Constellation
Options
A Series & Other Mobile
Thank you.
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