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3 weeks ago in
Computersmy galaxy book2 pro 360 was updated to Windows 11 24H2 recently. Since then the Samsung update app does not work . It gets stuck at the opening stage where it is requesting that I agree to the privacy notice to continue . Although you can browse the agreement there is no place to 'agree'. So I'm stuck in a loop.
It has worked successfully prior to this.
Any thoughts how to get past 'privacy message loop' welcomed. I have tried repairing and resetting the app
Also should I consider updating drivers outside of this utility. e.g: the graphics driver ?
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3 weeks ago in
ComputersAccording to a user, from this post
https://eu.community.samsung.com/t5/computers-it/samsung-update-not-responding-after-windows-11-22h2...
running wsreset.exe command in the command prompt fixed the issue.
Can you also try it and let me know if it works?
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3 weeks ago
(Last edited
3 weeks ago
by
Samsung_Stephan
I tried your suggestion but Samsung update will not allow me to get past the message "agree to the privacy notice to continue"
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3 weeks ago in
Computers- Mark as New
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3 weeks ago in
Computersā¢ 21H2: One UI Book 4
ā¢ 22H2: One UI Book 5
ā¢ 23H2: One UI Book 6
ā¢ 24H2: One UI Book 7