Original topic:

Galaxy Book 2 pro 360 - Samsung Update not working after Windows 11 24H2 updates

(Topic created: 11 hours ago)
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userDx7phOxHMd
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my galaxy book2 pro 360 was updated to Windows 11 24H2 recently. Since then the Samsung update app does not work . It gets stuck at the opening stage where it is requesting that I agree to the privacy notice to continue . Although you can browse the agreement there is no place to 'agree'. So I'm stuck in a loop.

It has worked successfully prior to this.

Any thoughts how to get past 'privacy message loop' welcomed. I have tried repairing and resetting the app

Also should I consider updating drivers outside of this utility. e.g: the graphics driver ?

 

 

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Yaswanth
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According to a user, from this post
https://eu.community.samsung.com/t5/computers-it/samsung-update-not-responding-after-windows-11-22h2...

running wsreset.exe command in the command prompt fixed the issue. 
Can you also try it and let me know if it works?

 

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userDx7phOxHMd
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I tried your suggestion but samsung update will not allow me to get past the message "agree to the privacy notice to continue"
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Yaswanth
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Unfortunately, I didn't find any other solution
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