Original topic:

Galaxy Book 2 pro 360 - Samsung Update not working after Windows 11 24H2 updates

(Topic created: a month ago)
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userDx7phOxHMd
Constellation
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Computers

my galaxy book2 pro 360 was updated to Windows 11 24H2 recently. Since then the Samsung update app does not work . It gets stuck at the opening stage where it is requesting that I agree to the privacy notice to continue . Although you can browse the agreement there is no place to 'agree'. So I'm stuck in a loop.

It has worked successfully prior to this.

Any thoughts how to get past 'privacy message loop' welcomed. I have tried repairing and resetting the app

Also should I consider updating drivers outside of this utility. e.g: the graphics driver ?

 

 

6 Replies
Yaswanth
Galaxy
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Computers

According to a user, from this post
https://eu.community.samsung.com/t5/computers-it/samsung-update-not-responding-after-windows-11-22h2...

running wsreset.exe command in the command prompt fixed the issue. 
Can you also try it and let me know if it works?

 

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userDx7phOxHMd
Constellation
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I tried your suggestion but Samsung update will not allow me to get past the message "agree to the privacy notice to continue"

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Yaswanth
Galaxy
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Unfortunately, I didn't find any other solution
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userB4axmjtuln
Asteroid
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šŸ™šŸ™šŸ™šŸ™šŸ™šŸ™šŸ™šŸ™
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meself
Honored Contributor
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Just a note that the 24h had been stopped for many due to several issues one being drivers on some systems
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KiwiBird97
Red Giant
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It's better to hold off until One UI 7 comes out.
ā€¢ 21H2: One UI Book 4
ā€¢ 22H2: One UI Book 5
ā€¢ 23H2: One UI Book 6
ā€¢ 24H2: One UI Book 7