JUMP TO SOLUTION Solved

Original topic:

Galaxy Chromebook left USB-C port not working

(Topic created: 07-12-2021 09:22 PM)
1155 Views
useroZWuEy59sA
Astronaut
Options
Computers

Recently my USB-C port on the left side of the Galaxy Chromebook has stopped working. I've tried multiple chargers and USB-C headphones and nothing works. It's like functionality is completely dead. The Chromebook has no wear and tear and stays on a table 90% of the time. Never dropped or anything. Has anyone had this happen and know of a remedy? I've already factory reset twice with no luck. Thanks.

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungJam
Community Manager
Community Manager
Options
Computers

At this point, if the port is still problematic after factory resets, service would be the next suggested step.  To move forward with that process, please send me a private message with the full model and serial number of the chromebook so that we can hopefully help ease your frustrations.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungJam
Community Manager
Community Manager
Options
Computers

At this point, if the port is still problematic after factory resets, service would be the next suggested step.  To move forward with that process, please send me a private message with the full model and serial number of the chromebook so that we can hopefully help ease your frustrations.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
Reply