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4 weeks ago in
ComputersI have just done the first update on my new galaxy 3 book and am getting that I must logon with PIN.
I have been using fingerprint to date, and don't remeber setting up a pin.
Is there anything I can do?
Thanks
Solved! Go to Solution.
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4 weeks ago in
ComputersYou would have had to set up a pin to go along with the fingerprint, otherwise a fingerprint reader failure would result in you not being able to log in. Do you have a go-to pin that you would use?
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4 weeks ago in
ComputersI have tried all the ones I can think of, but no success. Cant actually remember setting a PIN
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4 weeks ago (Last edited 4 weeks ago ) in
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4 weeks ago in
ComputersProblem has been resolved. Samsung help desk - Nicole very helpful and patient.
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4 weeks ago in
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4 weeks ago in
ComputersHelp was a follows if of any use:
Perfect! Let's try to reset the PIN of your laptop. To do this, please follow the steps below. To reset your PIN: 1. If it's not already displayed, type your Microsoft account name. If there are multiple accounts on the PC, choose the one you'd like to reset the password for. 2. Select I forgot my PIN. 3. On the "Enter your password screen", type your password for your Microsoft account. Then select Next. 4. On the Help us protect your info screen, select whether to receive your security code either as a text message or email. 4.1. If you chose text, type the last four digits of your phone number, and then select Send code. 5. On the Enter code you received screen, enter the code and then select Next. 6. In the Set-up a PIN dialogue box, enter a new PIN, and confirm it. Your PIN is now set