JUMP TO SOLUTION Solved

Original topic:

Touchscreen is not working on my laptop

(Topic created: 05-18-2022 07:14 AM)
1430 Views
userHSbDMV34br
Astronaut
Options
Computers

Hello, since I had the last update, my Samsung pc have problems with the Touchscreen, I already tried restarted, I check for updates and its ok, but still is not working. some time works and then stop working. 

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying a few steps to correct this. They can be found at this link here: https://www.samsung.com/us/support/troubleshooting/TSG01213974/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator